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FAQ

The Ins And Outs of

How We Do Business

  • Do I need to provide cleaning supplies?
    Not at all! KC Clean Right Cleaning Service comes fully equipped with all the necessary, pet-safe cleaning supplies. We bring everything needed to deliver a thorough and effective cleaning experience.
  • Do I need to prepare my home for the cleaner?
    Before our professional cleaners arrive, we kindly request that you clear the floors and surfaces of any toys, clothing, or personal items. This small preparation ensures we can dedicate our time to delivering an above standard cleaning, leaving your home spotless and fresh.
  • What if I have pets?
    We love pets and are proud to be a pet-friendly company. If your pet is friendly and non-aggressive, feel free to let them roam their home while we clean. However, for everyone's safety, if your pet tends to be aggressive, we kindly request that you secure them in an area outside the cleaning zone during our visit.
  • Are your cleaning products eco-friendly?
    Absolutely! At KC Clean Right, we are committed to promoting a healthier environment. Our cleaning products are carefully selected to be environmentally friendly and safe for your family and pets.
  • How are your cleaning professionals vetted?
    Your safety and trust are paramount to us. Our cleaning professionals undergo thorough background checks and rigorous training to ensure they are reliable, skilled, and uphold our high standards of professionalism.
  • What if I am not completely satisfied?
    At KC Clean Right, your satisfaction is our top priority. If you are not 100% satisfied with your cleaning, simply reach out to us, and we will immediately address any concerns and find a solution to make it right for you.
  • How do I schedule a cleaning service?
    Our booking process is simple and personalized. To get started, you can reach out to us through our contact form or give us a call to schedule a consultation, where we will discuss your home, location, and specific cleaning needs. This allows us to tailor our services perfectly to meet your expectations. Following the phone consultation, we'll set up an in-person walkthrough of your home to assess the cleaning requirements accurately and provide fair pricing. Our focus is on delivering exceptional service while ensuring transparency and value for both you and our team.
  • How often should I schedule a cleaning service?
    The frequency of our cleaning services depends on your specific needs and preferences. We offer various scheduling options, including one-time, weekly, bi-weekly, or monthly cleaning services. Our team can help you determine the ideal frequency based on your home's size and lifestyle.
  • Why is there a 1-hour window for each booking?
    The 1-hour window allows our professionals a 30-minute buffer to arrive at your residence, considering any potential traffic or unforeseen delays during their commute. Rest assured, we strive to be punctual and respect your valuable time.
  • Can I request a customized cleaning plan?
    Yes, of course! We understand that every home is unique. If you have specific cleaning preferences or areas of focus, we are more than happy to accommodate your requests and create a customized cleaning plan tailored to your needs.
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